1. Introduction

This Privacy Policy explains how Team Five Travels (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website, www.teamfivetravels.co.uk (“the Service”). We are committed to protecting your personal information in accordance with UK GDPR and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect several types of data to improve and operate our Service:

A. Personal Data

We may collect personally identifiable information (“Personal Data”) such as:

  • Name (if provided via contact forms or email)

  • Email address

  • Cookies and Usage Data

B. Usage Data

We may automatically collect technical data when you visit our website, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Diagnostic and performance data

3. Cookies and Tracking

We use cookies and similar technologies to track user activity and store certain information. You can configure your browser to refuse cookies or alert you when cookies are being sent.

Types of Cookies We Use:

  • Session Cookies – to operate the site

  • Preference Cookies – to remember your settings

  • Security Cookies – for protection and fraud prevention

4. How We Use Your Data

We use collected data to:

  • Operate and maintain the website

  • Improve user experience and content

  • Respond to enquiries

  • Monitor traffic and analytics

  • Comply with legal obligations

  • Detect and prevent technical issues or misuse

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted third-party services solely to help us operate the website, including:

These providers have access only to necessary data and are contractually obliged not to disclose or misuse it.

6. Affiliate Disclosure

Some links on this site may be affiliate links. If you click through and make a booking or purchase, we may earn a small commission at no extra cost to you. These links help fund the content we create, and we only link to trusted travel providers.

7. Data Transfers Outside the UK

If we transfer personal data outside the UK, we ensure safeguards are in place, such as:

  • Adequacy regulations by the UK government

  • Standard Contractual Clauses

  • Contracts with data processors meeting UK GDPR standards

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Correct or delete your data

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/

To exercise any of these rights, contact us at: [Insert your contact email]

10. Children’s Privacy

This website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us and we will remove it promptly.

11. Links to External Websites

We may link to other websites we do not control. We recommend reviewing their privacy policies. We are not responsible for the content or practices of these third-party sites.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend checking periodically for updates.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us:

Team Five Travels

📧 Email: teamfivetravels@gmail.com

🌐 Website: https://www.teamfivetravels.co.uk